TM Forum Open APIs are perhaps the most widely embraced CSP-specific OSS/BSS APIs within the telecoms industry. TM Forum anticipates that its...
The Software-as-a-service tracker provides examples of SaaS-based delivery from key vendors within the OSS/BSS...
The practice of virtualising the network is leading to more complex operational processes, which will increase costs for communications service...
Software-as-a-service deployments have become increasingly common among CSPs in recent years due to their wide range of benefits; a reduction in the...
This report provides market share data for communications service provider (CSP) spending on telecoms-specific customer engagement software systems...
Justin van der Lande (Research Director) and John Abraham (Principal Analyst) gave this presentation at Analysys Mason's 11th annual Telecoms Summit,...
Oracle’s cloud-based configure, price, quote (CPQ) offering is available as a horizontal standalone solution that can be deployed across...
This report provides forecasts for communications service provider (CSP) spending on customer engagement software and related services for...
This profile assesses Salesforce’s Industries CPQ solution for CSPs. Salesforce is a software provider that offers CRM and enterprise cloud...
Microsoft entered into an agreement on 12 April 2021 to acquire Nuance Communications (Nuance), a provider of conversational artificial intelligence...